My Coffee Stop: A cosy, community-minded Coffee and Health Food Shop, with a very big heart, in the heart of Shepton Mallet, Somerset.
20 June 2017
Travellers and Townsfolk all agree Collett Park is beautiful!
What is the definition of a Traveller? What do I have to do to be one? Can you only be born as one? What if I want to be free and travel in my caravan and camp up, am I allowed to use the Traveller Sites provided by the council? Ok, so I am quite ignorant about all of this. Who's allowed to camp where and when? Where can a Traveller go, where can their families live without being hassled? Where is there, with proper rubbish collections and amenities? Where?
A group of Travellers have moved from the Shepton Mallet Football Fields and are now trying to set up camp in Collett Park. Being a nosy and natural Journalist type, ten years of travel reporting has left me a changed woman, I had to see what all the traffic queues were about. So, I followed the high street up to the blockage and found lots of police and a queue of caravans. Police have blocked off the Park Road on the approach to Collett Park and there are queues on all of the approaches to the Cenotaph Roundabout and Shepton Mallet High Street has been closed, right at the St Paul's Road Junction.
I went up to a group of people, standing at the edge of the road, one of the women there was filming. I asked if they were travellers, I was a bit nervous about asking that, in case it was the wrong phrase but the lady that was filming said that they were and she asked me what I thought about the situation where they would like to set up camp in Collett Park. So, with the camera still filming, I said there should be more places available for them to camp up in and said there should be proper rubbish collections for them and amenities and she nodded her head enthusiastically, which I was pleased about because it's just nice to agree, especially with the weather being so hot. Then she tried to get me to agree that it was wrong that the police had blocked the park off, as they were now separated from their children. I reiterated that it would be nice if there was a field with all the facilities they needed but I don't think that went down well. I reminded the Police and the Travellers that they are all human and they need to be respectful to each other and kind. I don't think that went down too well with the Police or the Travellers and I joked that I was going to get beaten up by everyone involved. I found the group of people that I was talking to friendly and relaxed and feel as a group they suffer a lot of prejudice because of a few individuals that might behave badly.
I feel a bit ignorant about the rights and the wrongs and the legality of it all but there must be some moral obligation for Travellers to have a good choice of different sites to stay and there just isn't. There is a problem about landownership, who said that anyone ever owned any land? How did that come about? I thought that we should share and be kind to each other.
I am typing this, sitting in my coffee shop and all around me people are chatting about it passionately and disagreeing with each other, well, disagreeing with me actually! I keep joining in the discussion from time to time and putting in my tuppence worth but nobody in here agrees with me.
Let's get this straight, Collett Park, the park gifted to the town by John Collett is not an appropriate place to be used by travellers to camp in. Well, that's my first instinct but I wonder what would John Collett say? Could there be a little bit where Travellers could be welcomed, the toilets open to be used and for regular rubbish collections to be organised? I mean, personally, I don't want anyone to camp in Collett Park because it's so beautiful and sculpted and looked after, however maybe that's a really good reason to camp up. I think that's a point on which we can all agree. Collett Park is a beautiful, beautiful place. Who wouldn't want to camp there?
I wanted to see for myself how the Travellers were settling in at Collett Park. There was a calm and peaceful family atmosphere, washing drying on the line, children playing. No loud music, or smoking of drugs, or any aggression. Dogs on the site were friendly and run up to greet us, children spoke to us quite openly. It was a safe and calm spot to be, I almost felt like joining them. Then, slowly and quietly, everyone started to call their children in and packed up their possessions and picked up any litter and then left. They were cheerful and cheeky and left as good sports. The police handled the situation excellently, with great respect to the travellers and I think they did really well.
Most of all, the park wasn't an unsafe place to be. It was probably one of the safest places to be, with a high police presence on the circumference of the park and relaxed families inside.
13 August 2016
Could Online Shopping Help to Regenerate Our High Streets?
Karen Mercer, My Coffee Stop. Photo by Anne-Marie Sanderson. |
16 July 2015
Shepton Mallet: Somerset's Festival Town!
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Sssh, there's nothing to see here, move along please, there are no festivals here! |
Shepton Mallet: Somerset's Festival Town!
Wow! Why would you say that? Why would you want to plaster that on every sign post as you enter our town? Why? Is that even TRUE?
1/ 'Glastonbury Festival is the largest greenfield music and performing arts festival in the world and a template for all the festivals that have come after it.' (Official Glastonbury Festival Website) and Shepton Mallet is the nearest town to the world's largest greenfield music and performing arts festival! Why should we not bask in that reflected glory and embrace that amazing association? Our town is crammed with people visiting because of Glastonbury Festival, it's only for a few days of the year....but then other towns that capitalise on historical events, for instance, are only referring to something that's history and isn't going to happen again! There are film and TV crews and media companies from all over the world to film this event and it is imperative that we embrace our close association with this phenomenal happening! The link being made clear is long overdue.
2/ The Royal Bath and West Showground is in Shepton Mallet and the NASS Festival, The New Wine Festival, The Soul Survivor Festival, The Somerset Food and Drink Fest and West Fest, are all held there. Plus there are several events and shows, which are festival-like in nature although not in name, such as the Royal Bath and West Show, The Giant Flea, The Motor Home Show and other big events and happenings. The word Festival embraces the feel of all these functions and events.
3/ The Mid-somerset Show, or Shepton Show, held on the ground by Cannards Grave Road, is right in Shepton Mallet itself. It's been running for 163 years and attracts thousands of people! That is a really, really big deal! Let's acknowledge it.
4/ Collett Festival, celebrating our own wonderful park and hopefully the slight name change from Collett PARK Festival, will mean the festival spills out from the park and into our High Street and that individual shop keepers are inspired to put on different events, exhibitions and happenings, alongside the celebrations in the park, to raise the profile of Shepton Mallet even more!
5/ The Lantern Parade, is another fantastic reason to visit Shepton Mallet, as an outsider coming from London, that looks pretty much like a festival event to me!
6/ Then we have the absolutely incredible Shepton Mallet CARNIVAL! Filled with lights and music and dancing and theatrical tableaux on floats! You might not know BUT this does not happen in every town! This is a brilliant event and another festivity that we need to proudly proclaim!
7/ In our day to day life, living in this town, no it doesn't feel like one big festival....but for people that visit us, for people that look for accommodation here, for people passing through, or using hotels, or B & Bs and so on, they see us as a Festival Town because that is mainly the reason that people come to Shepton Mallet! We are in the middle of all the festivities!
The only good reason that I can see for NOT plastering 'Somerset's Festival Town' all over the sign posts on the entry to Shepton Mallet is if you just want to keep it a secret and you DON'T want to share the fun, with anyone else, from anywhere else, you want to keep it under your hat and don't want anyone else to know.
The truth is, WE ARE SOMERSET'S FESTIVAL TOWN and we ought to enjoy and embrace that title and feel proud and sing it out loud and be thankful that somebody with brains, balls and vision has pointed it out to us! This title is more than a title, it's the key to us recognising our strength and to let other people know about it. It's the key to reviving our economy, to boosting our morale and to at last realising our TRUE identity!
2 November 2014
Another Shop Shuts in Shepton.
Helping Mike Alford and his family and in turn, helping to protect our High Street by successfully campaigning against Tesco installing a Timpson pod at The Townsend Retail Park, gave me a warm glow and a real sense of achievement. Today, though, I feel like a firefighter who has been fighting one blaze, only to turn around and see that another fire was burning and the sustainability of another business on our High Street has been under threat. That business, Penny's Sweets, right next door to our shop, has now closed. Jenny Penny is pleased to take on new opportunities, which is a good thing but I feel gutted that they have closed.
I came to Shepton Mallet with the aim of helping to revitalise the High Street, to help visitors and locals to realise what brilliantly cool shops we have. Right from the word go, Jenny and her family were very welcoming, as our shop neighbours. I particularly enjoyed the support that Jenny and I gave to each other. I sent customers to her, she sent customers to me.
The closure of Penny's Sweets is a real blow to the High Street. To me it looks like a row of teeth with a space, where one has been knocked out, there's a gap, a big, vacant screaming gap. I'm trying to be thankful that the only casualty seems to be the shop, rather than Jenny or her family. Taking the decision to shut your shop is a very difficult process and it can destroy some people, so I take great solace in the fact that Jenny has retained her sanity and health. However, on a personal level for me, I feel so upset by this, I can hardly gather together my motivation to go into work today.
I've never thought about what it feels like for the shop keeper of the shop next door to the one that closed, before. In this instance, this shopkeeper feels very, very upset and sad, it is almost like there has been a death. I feel like crying and do, sometimes, when I walk past that closed door. I have in my mind the image of a happy, lively place, which is now a tombstone. I might get that a bit more into perspective soon but that's how it feels to me right now.
My morale is rock bottom and I want to blame someone. Basically, it's your fault because you didn't pop in enough and you didn't buy enough, or is it the fault of the economy, with the prison closure, the Co-operative bank closing and so on, or maybe is it the fault of the council, the accountancy firm at The Mill moved to Wells, as they couldn't get planning permission to expand their offices here in Shepton, or maybe it is my fault, I was completely focused on saving the High Street from the Timpson pod, depleting footfall even further, whilst in the meantime, my neighbour's business closes? Now I pose myself the difficult question, did my business help or hinder the business next door?
I like to think that I bought more visitors into town and I promoted Penny's Sweets to my customers and to all my visitors, I also talked about Penny's Sweets on social media. I like to think I helped the business next door to me but did I truly? I set up a Shepton Mallet Shops website to support all independent shops and businesses in the area and a Facebook Group, Discover Shepton Mallet, to let everyone know about these kinds of hidden gems. It wasn't enough, more needed to be done. Doing more in these times is like riding a ship in a storm, with one hand on the steering wheel, (If that's what it's called on a ship), whilst bailing out water, with a bucket, with the other hand.
I know I can't take on responsibility for the whole High Street but I do have to accept at least some responsibility for there now being an empty shop, next to mine. If I don't then I deny myself the power to make changes and make a difference in the future.
So, for the while, let me feel sad and analyse what I can do better in the future, with your support.
27 July 2014
TESCO, 'Every Little Helps' so go on then, help!
I am just a shopkeeper with two shops and one of the most important things for me in business is ethics and sustainability, in fact, all my business decisions are taken with that in mind, in balance with the economics. I am not one for taking a business decision just because it would be good financially, it has to be sustainable and ethical and I have to be able to sleep at night and to know that I have helped my community and contributed to it in a positive way. Why can't Tesco do that?
It's no secret that Tesco are struggling, especially after the news that their CEO Philip Clarke was ousted after poor financial results. I believe #Tesco is suffering financially because they are too aggressive in upscaling their retail operations, at the expense of local communities and local long established businesses. Surely they must realise that economic times are extremely difficult. In their rapid diversification, they have not chosen the best option, this aggressive way of doing business destroys the economy of the local community, it directly takes the pounds out of the pockets of the very people, that Tesco need to be cash rich, their customers!
Someone needs to make Tesco see logical, economical sense:
In the short term profits rise with aggressive trading but in the long term, agressive trading destroys the health of the very economy it relies upon for it's success.
If I could have a chat with the Chairman of Tesco, not the CEO, as he is leaving and not with the incoming CEO because he'd be new to the job, this is what I would like to say:
'When Tesco decides to really give back to the community, when the relationship is truly symbiotic, instead of stifling, then you will see sustainability in your business.
When you give a percentage of your profits to your community, you will see that the community will choose to support you.
Think of sustainability and success in business, as being like the water cycle, if there was someone at the top siphoning off a large percentage of water for themselves, then the amount of water in the cycle would decrease and they too, would not be able to enjoy the resource of plentiful water, as the water cycle would have been destroyed, it would no longer be sustainable. That is what is happening to our economy, you are hoarding the finances, not sharing and that is why your profits will fall and fall. It is due to greed and faulty thinking that you have got yourselves into this mess.
At the moment Tesco, I can't afford to support you. If I support you, then that would mean I would be supporting your plans which have already caused devastation across the UK's High Streets and supporting the planning application for a Timpson pod, which you have recently put in. This Timpson pod would offer, shoe, watch and jewellery repairs, as well as key-cutting and dry cleaning, all services which we have firmly established by family businesses, for years on our High Street.
Putting a pod like that in place will decrease footfall in the town center and be a kick in the guts for small businesses on the High Street, my customers. If you take money from my customers, I don't have money to be your customer!
Do you get it now? Do you understand why your business is now failing too? Tesco, you are busy destroying the circular economy, when you could actually be responsible for making it stronger and healthier.
Think about it, giving more to your local community financially, not just with tin collection schemes that customers pay you for and then you donate to a local charity and make yourself look generous when you've added 30% of your own goods on top but by encouraging local businesses to thrive, by really teaming up with them and working together towards mutually beneficial ways of trading. Do that and then you will see Tesco thrive again.
So, Tesco, if you want to know the secret to true economic success, it is sustainability and sharing.'
Seeing as it's not very likely that the Chairman of Tesco will have a chat with me. I appeal to you, to please help me to stop Tesco's planning permission from going through.
Please join my Say No to Timpson at Tesco campaign, by clicking on the link below and signing the petition it brings up and sharing with your friends too. Thank you.
You can also log an objection to the planning application, directly to Mendip Council, using this link:
18 July 2014
#Tesco Expansion Plans with Timpson, Threaten The High Street and Not Just in Shepton Mallet!
Tesco have teamed up with Timpson and plan to provide Dry Cleaning, Watch and Jewellery repairs, Engraving, Shoe repairs and Key Cutting Services at their Shepton Mallet store. This is the information that I learnt today, from a fellow trader on the High Street, in Shepton Mallet.
To be honest, the Tesco here in Shepton Mallet is a sore point with the locals, many people actively refuse to step a foot inside the store but many people that live in Shepton Mallet, work in Tesco and visit the High Street too and the site does provide a couple of hours free parking and it doesn't mention you have to be their customer in order to park there. So, as in many situations there are positives and negatives and many mixed feelings.
I decided to Google about the Tesco and Timpson situation and have found out that there are several other places that have had exactly the same kind of planning permission application! Applications have gone in for Shepton Mallet, Bridgend, Cheltenham and Royston and I discovered those after just a five minute search, so there are bound to be more coming our way, across the UK. Looks to me like Tesco is trying to cope with a shrinking market. Yes, people have less money, the economy is down, they too have to find ways to increase their profits.
I however, envisage the High Street going into decline, with the footfall falling even more than it already has done, over the past year that we've been here. It is distressing to hear of shops, beautiful, quirky independent shops having to close, not because they have failed but because it is unsustainable to continue renting on the High Street, so the business runs but online, or from home.
Incredibly, as I was writing this piece, a couple walked into our shop, in Shepton Mallet and needed a refreshing and revitalising cup of tea. As they sat down, we chatted together and I mentioned that I was writing a blog about Tesco and Timpson teaming up. The gentleman, Simon, mentioned that the managing director of Timpson was his God Son. He told me that James Timpson started off, originally, as a shoe retailer but stopped that and moved into repairs, he went on to say that they were good employers and re-trained ex-offenders, so they could have a secure job and re-intergrate into the community. As he mentioned this, the humanity behind the business came into focus, there's a real man with his dreams and visions and his chance to contribute to our society and he's doing it successfully.
Where does that leave us? Where does that leave our much loved High Street, which quite honestly, if it was loved so much, would be used more? What if they were to actually open on the High Street? Maybe we should thank our lucky stars that they are targeting customers for the retail park and they are not plonked on the High Street, I am really not sure what to think. I know the High Street is definitely changing, do we embrace the change, or do we fight for what we know, love and enjoy? If we know we love and enjoy it, then we have to use our money not to 'Support' local businesses but to keep them there and to enjoy them. If you love a local retailer in your High Street, don't keep walking by the shop, thinking that you'll go in there one day. You have to change your habits and make buying things in there a part of your routine. I say that people get the High Street that they deserve, it's the consumer that has the final say in the changing face of market towns. If you shop mindlessly, then you will get an impersonal High Street full of chains.
The way I see it, Shepton Mallet has a wonderful High Street of quirky, independent shops, the Townsend Retail park is an altogether completely different experience, based more on the idea of convenience. The two concepts can live side by side and thrive. I like the idea that I can shop late if I need to at Tesco and pick up a last minute item, or a magazine, they do Sushi and no one else here does, that is very convenient. I've heard it said that when they first applied for planning permission, they said it would be a food only store, I'm not sure if this is the correct information but if no limitations are put on their trading what is the next thing they will do? They are expanding because their market is shrinking. Is their market shrinking because local businesses have closed because Tesco haven't really contributed enough to the regeneration of Shepton Mallet Town? Does that mean that the owners of the small businesses that have closed, can't employ anyone, so unemployment is higher, the town looks more desolate, people have less money, when one trader goes, then there's a knock on effect, for all the traders in town.Traders lose the cross promotion with other businesses and miss out on business from each other in a circular economy that makes sure the money is kept locally. The reason why communities are breaking down and High Streets across the UK look run down is because some landlords keep rents artificially high and because retail parks do NOT contribute to the community enough!
I've been told that there was a promise by Tesco when they first came that they would make sure that the town had maintained hanging baskets of flowers on the High Street, even if there wasn't a promise, why don't they sponsor something like that? The amazing Tesco staff collected over £800 to support Collett Park Festival 2014 but it was Tesco, the company that was asked if they would like to sponsor the festival, amazingly the company itself didn't come up with a bean! Tesco show a lot of support for the community but I'm not sure if it is support from their profits, or whether they profit from the support. Take for instance the Happy Landings Collection point in the store, you buy dog food, or toys, from Tesco and put it into their collection point! I can understand why people feel angry, 'Every Little helps' we just didn't think it meant, every little business and every little contribution from the public and from the staff, helps Tesco to create more profits, diverted away from the community to individuals! Tesco started from a market stall in East London, five years later the name Tesco was formed and the company grew and grew and grew. That entrepreneurial spirit is bound to be admired and respected by most small business owners but when it comes to ethics and morals, it does seem that things have got out of hand.
I feel if Timpson can contribute massively to the economy of the town they are in, if they offer a very basic shoe repair service and recommend the local cobbler for complicated repairs, if they pledge to help and support our town and really give something to the community then they will find their place. At this stage, I personally do not feel that I can support Tesco's application for these new services because of the devastating impact it will have on our Town. I believe that because of this negative impact, that the outlet will not succeed because the local economy will be driven down even further and again the market will shrink and again Tesco will choose to dominate another service and again they will cause the shrinkage in the economy and so on like a spiral, down and down. It is for this reason that I feel I have to oppose the planning application for this outlet.
Please join my Say No to Timpson at Tesco campaign, by clicking on the link below and signing the petition it brings up and sharing with your friends too. Thank you.
Say NO to Timpson at Tesco!
You can also log an objection to the planning application, directly to Mendip Council, using this link:
Application Objections