Showing posts with label small business. Show all posts
Showing posts with label small business. Show all posts

8 June 2017

#SupermarketSwap!



Today, it was the General Election and that made me think about the way people vote, whether tactically, or with their heart, or any other method they choose. I thought about how important voting is and then I thought about how we vote with the pound in our pocket for the shops that we want on our high street, every single time that we go shopping and every single time we buy something.




When we first moved to Shepton Mallet, I was riding on the crest of a wave of organising over twenty one Shock Cash Mobs in the Enfield area, where at least £100 was re-directed in the course of each mob into the businesses of local traders. The Shock Cash Mob campaign captured the headlines in our local press, when we were based in Enfield and even resulted in TV and Radio interviews and the idea spread across the UK, with copy cat Shock Cash Mobs being set up by others independently of me!

Then when we moved to Shepton Mallet, we discovered there was less disposable income and people were not able to just traipse into a store waving their tenners and buying lots of goodies and there were just less people in general, available to join in this mad and merry scheme. I like to go with the flow and not flog a dead horse, so I stopped that and I have been keeping my mind open to something else. Something that I could do in my business, as an individual, that would help already loyal customers and friends to make sure that we make a profit and we are still around in the months and years to come and today, I realised that I have been doing just that very slowly and redirecting money that might have been earmarked for a supermarket, into our little store instead. I don't know if you already know but in the 6 months up to the beginning of this year, we only broke even. There were no wages for us, we were depending entirely on our tax credits and also on housing benefit. We are still in the same situation but we are now tweaking things and we will start making a profit. We would love to be able to pay our own way, at least starting off by being able to pay our rent for our home.

Over the nearly four years that we have been open here in Shepton Mallet, some of our customers have noticed that they can enjoy supporting us even more by choosing something that they might usually buy from a supermarket and getting it from us instead. Maybe a bar of chocolate, maybe a some Miso Soup, maybe some tea bags, maybe a specially made up gift basket. We generally try not to stock exactly the same things as a supermarket, as we are here to fill a gap in the market, a certain niche, however, there is a little overlap here and there and supermarkets do go and check out what local stores are selling and if successful, they then stock those items. So, we always have to be one step ahead and one of the things I love doing is researching new products and recipes and visiting trade shows! 



I am creating a campaign that will not only help me and my shop but that others in Shepton Mallet can replicate and perpetuate. It is a simple campaign that hinges on the use of a hashtag phrase, that we can use across Twitter, Facebook and Instagram and generate support from our loyal customers and remind them to spend mindfully and to support their community directly by swapping at least one thing they would usually buy from a supermarket, to buying it from a small, independent and local business instead! It's not a case of totally abandoning the supermarkets either, they are there, they provide employment, they are convenient, they fill their own gap that a small family business cannot fill in the same way. I believe there is room for the big corporations and the little businesses too. This is not a fight, it's more about making people aware of their choices and the power they wield with that little shiny pound coin, I do especially like the design of the new ones!

We will be the first shop in the UK to launch #SupermarketSwap on 9th June 2017, on the very day that the election results are known. We know that as other independents in Shepton Mallet see how we increase our sales, they in turn will make use of the phrase #SupermarketSwap and encourage their customers to divert their pounds into their local store instead of habitually spending in the supermarkets and chain stores! 

Any small, independent, local business is free to take this campaign and use it for themselves, please comment here and let us know how you are doing.

If you know a small business owner, please share this blog with them and let them know about the power of the #SupermarketSwap.

If you are a small business owner, please use this phrase and share with your customers what you have that other people could drop from the supermarket and pick up from your shop!

#SupermarketSwap 
Get it from your local shop!

We are just saying that if you are in a supermarket, put one item down and get it from your local shop. If you are in a local shop, think about your shopping for the week, what do you need to get? What meals are you making, what clothes do you need, what gifts do you need? Then get one more thing than you usually would, from that little shop. That one extra thing makes such a massive difference to the viability and sustainability of that one little business. 

So, even if you might have felt that voting today was hard, or you felt like you might not have made a difference, all I can say is that it is really important to vote and it is really important too, to realise that you get to vote about the changing face of your high street and your local economy nearly every single day.

Don't forget to vote!

Update 27th June 2017:
Thank you to The Shepton Mallet Journal for covering this story!

24 May 2017

Iron Man Waffles!



I am really pleased that I have at last perfected these tasty waffles and they tick so many boxes for people with special dietary needs too!

I specifically wanted to create a recipe that was rich in iron, with about 2% of your daily iron intake in every waffle but it had to be gluten-free, suitable for vegans and low in calories, at only 81 calories per waffle and low in sugar, all at the same time.

These waffles taste great topped with strawberries, which are very high in vitamin C, which helps the body process the Iron and they have a low Glycemic Index (GI).

This is the kind of recipe that you will be able to take out, for example 20g of the Buckwheat Flour, and sub it with 20g of a protein powder instead, for example Pulsin Rice Protein Powder, in order to up the protein content and lessen the carbohydrates at the same time.

Instead of Almond Milk, you could sub some alternative dairy-free milk that is chocolate flavoured to give a different twist but don't forget that would of course slightly alter the nutritional content.

This is a great basic recipe but feel free to add your own tweaks and adjustments and let me know how well you got on.

I like mine topped with strawberries and melted dark chocolate. How do you like yours?


IRON MAN WAFFLES



1/ Turn your waffle maker on and if you need to grease it first, make sure that you do!

2/ In a small jug pour in:
 3 x cups of Almond Breeze Unsweetened Milk 
 3 x teaspoons of  Biona Apple Cider Vinegar with Mother.

3/ Into a large jug mix the following dry ingredients:
1/2 a cup of Nairns Gluten Free Porridge Oats
2 x cups of Clearspring Organic Buckwheat Flour
1 and a 1/2 teaspoons of Doves Farm Gluten Free Baking Powder
1 teaspoon of Cinnamon
2 x teaspoons of Ginger
Pinch of salt.

4/ Into the smaller jug with the almond milk mixture inside, mix in the following:
1 x tablespoons of Meridian Blackstrap Molasses  
1 x Tablespoon of Meridian Dark Tahini
3 x Tablespoons of vegetable oil 
3 x Tablespoons of Essential Apple Puree
1 x Teaspoon of Taylor and Coleridge Vanilla Bean Extract

5/ Then pour the wet ingredients into the dry ingredients and mix well, make sure the flour and oats are well combined. 

6/ Then pour the correct amount of mixture into your waffle machine and cook according to that model's instructions. Mine is a heart shaped waffle maker bought for my birthday, I get 18 waffles out of the mixture and they take 2 minutes exactly to cook through. You might need to experiment to find out how yours works best.




4 January 2017

Veganuary

Oh! I have just spontaneously signed up to this: VEGANUARY I am a pescatarian but I really admire the Vegan friends that I have made through our shop. They seem to me to be the most ethical of all the people that I know. When we first opened My Coffee Stop, nearly 8 years ago now, we made a commitment for everything to be 100% suitable for vegetarians. The reasoning behind it was inclusive eating and drinking, so that people could meet with their friends and all enjoy the same things without having to worry. A vegetarian diet leaps over many boundaries to eating communally that religious food laws may set up and we want people from all sorts of backgrounds and beliefs to enjoy coming together and we want to embrace people from all different backgrounds into our coffee shop community. We also had it in our minds that we wanted our business to make a positive contribution to our local and global community, so this meant being as green as we possibly could and eating meat and using animal products is just not good for the earth on any level.
Over the years, I have devised my own recipes for Vegan Cakes, Vegan Pizza and have a whole range of delicious Vegan hot drinks for people to enjoy and I am proud that just recently, we made the decision NOT to charge extra for using a plant milk, instead of cows' milk in a drink. That is a massive step forward for veganism, as logically why should we charge people extra for making an ethical choice, even when almond milk and the such like are more expensive to provide? Well, yes, looking at it on a business level, it's obvious we should charge more but taking a more holistic and worldly view, we shouldn't charge more for a decision that is a much better choice for the planet and for everyone. In fact, maybe we should be charging more for cows' milk maybe and putting people off it?
On a personal level, attempting to do Veganuary could be hard! I love eggs! I find them a really handy snack and surely, if they are unfertilised and the chickens are running free, then they are ok, aren't they? If you are going to comment on this blog post and correct my way of thinking, please be gentle, I am an animal too. I have just found out that I will be visiting my Mum and Dad next week, something to do with my extra work career, that I have just started recently, after having a break from the world of entertainment for a few years, whilst concentrating on our children and our coffee shop! Now, that is going to be full of pitfalls! I might have to bring along my own meals. What about protein, how do Vegans get their protein? I am scared of being hungry and then eating loads of sugary crap things. How do you prepare for that? On the other hand being Vegan and Gluten Free is easy isn't it? I mean, there's plants and vegetables and most dark chocolate is Vegan and Gluten Free! that should be ok then. Oh no! I have just glimpsed two gold coin wrappers on the side, I have just mindlessly put them into my mouth, whilst chatting to a customer and not even thinking about what I am doing, I have just EATEN MILK CHOCOLATE! NOT VEGAN and NOT GOOD! Ok, I am going to start again.....from NOW. Right NOW! I can see that doing Veganuary is going to be a FULL time occupation and I am going to have to be EXTREMELY mindful of what I am putting into my mouth, even more mindful than usual. I think that I am going to find this HARD! How about you? Will you join me on my journey?

Vegan Chocolate Cake topped with a Ginger and Chocolate Ganache.


13 August 2016

Could Online Shopping Help to Regenerate Our High Streets?

Karen Mercer, My Coffee Stop. Photo by Anne-Marie Sanderson.

Save time by not reading this article and just buy something straight away from my website, to see if my theory is correct!  


Ok, if you must, here is the article, enjoy! 

Where does my money go to, who do I buy from?

I specifically ensure that my money is mostly spent on independent local businesses! So, when you buy from us, no matter whether it's from our shop in Shepton Mallet, or online, you know that we filter that money back into the local, independent and small business, circular economy. Buy from us and we make a concerted and conscientious effort to spend it in our local high street. We go to Peppers, The Hive, Denela's, Dredge and Male, Steve's Fish Restaurant, The Swan, The Bell, The Club Lounge, Hidden Treasures, The Dusthole, Anna's Attic, I-do Vintage, The Furniture Workshop, Minsky's Barbers, C.H. Penn the Jewellers and Starlight Studios and support numerous home businesses and charities in the local area, doing what we can. I've probably missed a very big one out there! We even support Haskins by choosing to shop at Aldi and other shops in their building! So, when you buy from us, you are absolutely supporting your whole high street because we make damn sure you do!

I'd really like to do more and for that, I need your help, please!

What I am asking for you to do is to please help my family and myself to contribute even more to our town. 

Since closing our shop in Enfield, we are totally reliant on you making a conscious effort to buy from us. I know it's hard to come into town when you've been working all the hours that you can, that's why I have created a website, so that you can still support our family and our business ethos, by ordering online from us. We deliver FREE to you if you live in the BA4 postcode area, we also have click and collect as an option. If there is one thing that you can buy from us instead of a supermarket, then please do just that.

What if you can't find the healthy, or vegan, or gluten-free thing that you want on our website? Then please just comment on this blog post and tell us the product name and size that you are looking for and we will update our website, to sell you the things that you are looking for.

We don't lead an extravagant lifestyle, we don't have massive needs but we would like to provide you with a business that you want to use and sells the things that you want and need at a fair, reasonable price. We want to create a business that is successful here in Shepton Mallet. 

When we closed our shop in Enfield, I thought that our customers/friends would love to buy from our online shop, I imagined people buying our Yogi Tea Bags, or Protein Powders, or our Coffee but this hasn't really happened but I still feel sure that it could, maybe I just need to say, please buy from us, we need you to help us and we would like to be give the opportunity to sell you the things that you need.

Since closing our Enfield shop, we have had to claim Housing Benefit, to help us be able to pay our rent. I don't want to have to claim housing benefit, I want us to be able to sell our friends and our family the things they want, at the price they feel able to pay.

In writing this blog, I might earn a few pennies from advertising revenue and I really mean, a few pennies! In creating my website that takes many hours, I have sold a few things but it could do a lot better. I need my friends and my family and my children's friends, to make a concerted effort to use it and if there is something that you want to buy that is health food or whole food orientated, then please let me know. 

I understand that you can't always get to visit my shop in person, or even get to it EVER, BUT please support my family and I in our venture to continue our Coffee and Health Food shop on the high street of Shepton Mallet.

Anna Perra's shop on the high street is closing this month, I haven't been able to visit for ages to buy at least a little something because I just haven't had the money. I've seen Penny's Sweets go, I've seen No 21 go, I've seen Nostalgia go, Tina's Pet Pantry, Fred's Shop, Twice as Nice, Mendip Fireplaces and Just Jo all these shops added character, personality and enjoyment to our high street and now Anna Perra is going, there'll be another empty unit. Anna is keeping her business going as an online shop and doing events too, so she's cutting one massive overhead from her business and concentrating on creating an income from decreasing her overheads. Seeing another shop close is always a shock to residents and especially, I feel, to other shopkeepers. It is a reminder of our own vulnerabilities and how needy we are for your continued support. Yes, I look at Anna Perra's shop closing and feel scared, very scared for the future of my shop too.

I want to support the high street, I want people to know about the shabby chic charm of Shepton Mallet but I cannot do it on my own, I need you to help. This is a two way process, I will help you get the things you want and you can help me to stay where I am on the high street, adding a big dollop of personality and charisma to our wonderful town!

People used to say that online shopping caused the demise of the high street, I see online shopping as a tool to help regenerate the high street and keep supporting those little independent shops that you love, even if you're working so hard that you don't even get a chance to visit them!

I look forward to receiving your order today!


17 November 2015

Coffee Kiosk To Let at Enfield Chase Station London #Enfield #EN2!


So, it's bitter sweet. We will close the doors of our Enfield shop soon. Help us to celebrate almost 7 years of loveliness on December 24th, 2015! I think there'll be a party atmosphere ALL DAY! So, please do come along and join us. Gunter and I have had a wonderful time with you guys and all our customers are our friends and we are so happy and delighted to have had the privilege of laughing with you, chatting with you, listening to your woes, your journey, your ups and your downs, sharing life with you for these past, almost seven years.

We were hoping to sell our business to one of our customers, so that they could live the dream, the fantasy, of just coming to the station and having the banter, community, coffee and cake for the whole working day. We are nearing the end of November and there is no sign of that happening on the horizon, the main issue being, that there is no lease in place. So, no matter if we sell you the logo, the secrets, the Facebook page, the Twitter account, the equipment, the name and the goodwill, it is too much of a risk with no lease in place.

We can't sell this business without being able to reassign the lease and so, what better leaving present can we give Enfield than to give you the details of the unit and the landlord and let you go for it. For some reason, it is quite difficult to find details of the landlord and the lease details on the internet, it seems to be buried deep, deep DOWN! So here we are especially for you is your chance to negotiate directly with the landlord and GO FOR IT!

It is a challenge, the unit is in a difficult position, at the end of platform 1, so you do have to work hard at encouraging people from the other end to even know that you are there but with the power of social media and the local press, TV, Radio and even the national papers it can be done! As you know because you've heard of My Coffee Stop, even if this is the first time, from reading this blog.

We're taking our name and business with us to our Coffee, Health Food and Book shop in Shepton Mallet, with a cosy community cinema too and we leave you with a wonderful opportunity to chase.

Being at Enfield Chase Station gave us a great start, you'll not be able to sell your business at the end of it, to realise the value in that way but you'll have a great job of your own creation, that you can re-invent everyday!

If you choose to go for it, then GOOD LUCK and when we are in Enfield, we will come and visit for a coffee and cake but make mine a herbal tea please, as you know I don't drink coffee!

RENTAL DETAILS FOR THE COFFEE KIOSK AT ENFIELD CHASE STATION!

2 February 2015

An Open Letter to Emma and the #LoveYourDoorstep team in #Enfield


Pathway towards Gentleman's Row, Enfield Chase.


Dear Emma and the +Love Your Doorstep team,

I am writing to let you know that after the ups and downs of the last few years, I have had a complete change of heart and would please like the opportunity to be an Lyds business.

Firstly, I would like to apologise for comments I have made, that I felt were my true opinion at the time but have caused upset and grief for you. I did not intend this at all and I am truly sorry. Having been off work for a while, due to illness, has given me plenty of time to mull over things and just two weeks after making some more negative comments about Love Your Doorstep in a Facebook conversation, I have looked at myself and the situation and I would dearly love to make amends and try to heal the hurt that I have caused. I really do not want to leave this mess behind in my life, please allow me the opportunity to make it better again.
It was the Facebook post that got me thinking. The negativity of the post made me intrigued, so, I checked your website and twitter feed and my opinion has changed. I can see that you have developed the business into so much more than a Facebook group.

It took me a long time to get used to the changes in the group in the beginning and it clashed for me that it was a free community and then changed into one where you had to pay to join as a business. But actually, Emma, you have created a visionary and completely new business model. I've been doing a lot of thinking. I think you have had to put your foot down and create strong boundaries because it is easy for friendship, kindness and business to get all mixed up. Like if people come into my shop, start chatting, don't want a coffee but are just saying 'hello' as a friend, taking my time and energy away from when I'm working. I feel I want to give stuff to them because they are my friend but on the other hand, if I run my business like that, I won't have one.I didn't really get this for ages, until there was some distance between myself and Enfield.


Your Twitter feed is strong and you have worked hard in building up strong links within the Enfield community, such as with the FSB, Enterprise Enfield and so on.

I have always respected your talent and vision, Emma but I found the new changes and rules very difficult, I can be fairly rigid in that respect due to my asperger way of thinking.

I think when we are angry, or emotional, we react rather than respond and I've been reacting all over the place.

Looking again at Lyds from a distance, it is incredible what you have done. The designs are really slick, the website works well on my phone, I love the shopping campaign stickers and the blogging area on the website is cool too. I have to say, I really have changed my mind.

Last year, I had too much Lyds from friends all over my timeline, I felt strangely emotional about posts where Lyds showed a film at The Dugdale Centre and about when they went to parliment. I felt left out and pissed off. But it was Lyds that did that work, not me and looking back on it now, I think I was upset because I was jealous. I didn't realise at the time.

I was so emotional and upset with all the posts, I then decided to delete any of my Facebook friends that were too enthusiastic about Lyds, to preserve my sanity, I deleted all of the enthusiastic ones and that felt better, until I realised that I had hurt some of them. The whole thing has been very difficult for me. I even started not to enjoy the Ideas Station, my social media workshops for women because every time the question would come up about whether I thought Lyds was good or not, I'd try to go for a bland, 'I wouldn't use it for my business but it does work well for other businesses', approach. Or the 'If you're not good at social media, it could be good for you.'. Or 'I don't recommend it but some businesses love it.'. I could never get away with a brushaway comment, to avoid my discomfort. The rest of the meeting would sometimes dissolve into a heated debate about Lyds and not about solving social media problems. It was embarrassing and took the motivation away for me to continue.

Now, I want to support what you are doing. Maybe some people will find that inconsistent, maybe hypocritical but I am proud to admit, actually, I am wrong I've made lots and lots of mistakes. Yes, I have changed my mind. I want people to know because this has been such a public affair and I want to help to heal the hurt.

People have seen me as one of the biggest ringleaders of the 'we don't like lyds' brigade.......I didn't want to be that. Emma, you and your team are running a never done before concept business, I had no patience and didn't make allowances for the learning curve involved.

The comments I made on Facebook two weeks or so ago sound bitchy, when I reread them, at the time they felt honest and truthful.  However, having taken another look, Lyds is actually something that is working well in these extremely difficult economic times and I realise there is a core of businesses who are repeat customers because it works.

I didn't even realise that you have a job board, I have a part time job that I would love to advertise on there.
I've made a lot of mistakes in dealing with this situation and it's all been fairly public. I am not afraid to say, my attitude has been wrong.

It is time for me and others in our community to give you, Lyds the respect that you deserve.

I am all for campaigning and for economic justice and have changed a few negative things in the world. Lyds is not a negative, it doesn't need a campaign against it, however inadvertently that situation has arisen and it doesn't need an emotional response.

If you don't want our business, I don't blame you but I just thought it fair to publicly share my change of heart.
I hope that together, we can build bridges, not walls.

I am very, very sorry for the way that I have been and I really would like the opportunity to support your concept, if you can ever, please forgive me.


Yours Most Sincerely and Hopefully,
Karen Mercer. xxxx

30 March 2013

Is #Suspended #Coffee a Good Idea?

AN IMPORTANT UPDATE, APRIL 7th 2013

The post below was created on March 30th and I have been updating the story, with dated entries below.

However, I know that many of us might not have enough time to read this whole article, all the way down to the most important bit, so I'm putting the most important bit, here, right at the top.


MOST IMPORTANT BIT!


We are very pleased to say that thanks to the Suspended Coffee post that went viral on Facebook, we have pledged to connect with London's only FREE homeless shelter, that is open ALL year round, Shelter From The Storm

We are encouraging you to donate any money that you might have spent on buying a Suspended Coffee to Shelter From The Storm, instead.

It's very easy and you know that the whole amount will be going directly to the cause. 

Shelter From The Storm tell us,
'We promise that your £2, the price of a cup of coffee, will go directly to providing food and drink to London's homeless.'

Please help them to help our homeless by texting CAFE13£2 to 70070.


ORIGINAL POST, March 30th:-

Is #Suspended #Coffee a Good Idea?



Suspended Coffee?

What's the BIG Idea?


The idea is that you can walk into any coffee shop, buy an extra coffee, a 'suspended coffee' and then that 'suspended coffee' isn't made but kept in reserve, for when a homeless person walks in, they can then say, 'Is there a suspended coffee here, please?' Then if there is they can have a free coffee that's already been paid for, by another member of the community.









FACEBOOK!


This post has gone viral all over Facebook and people are loving the concept, it really pulls at their heart strings and you'd think that coffee shop owners and large chains would be rushing to support it wouldn't you?

They do NOT! But why NOT? When it seems like such a brilliant idea, an idea that pumps money into the coffee shop, makes people that pay for the coffee feel good and gives a little help to a homeless soul.

I AM COMPLETELY AGAINST THIS IDEA!


So is my partner and Co-Founder Gunter Hollenstein. Gunter and I have often spent many hours discussing the direction of our business, who we are going to help, how we are going to connect with our community, how we can help promote artists, what we can do to help in a crisis situation. How do we support local business? How are we going to help the local economy, how can we run our business more efficiently and greener? Long hours and discussion. 

When we heard about the suspended coffee scheme, we both had the same bitter taste in our mouth and a sadness in our hearts.

People have responded almost hysterically to this idea and in the last five days, I have been asked so many times to support the scheme, that I'm sick of saying no and giving my reasons. So this blog is principally to tell you why, although this idea seems like a good one on the surface, we would NEVER EVER do it.

People in our local community know, our customers and business connections know that we are very kind hearted and soulful in the way we run our business, so how could it be that we are so AGAINST this popular idea?

These are the reasons:


1/ Part of the spirit of owning a coffee shop is that you can pass support onto others when you can, both Gunter and myself enjoy doing that. We are not alone, several other independent Coffee Shop owners agree and I believe that the chains are also against this idea, even though it could potentially boost sales.

2/ I believe most people in coffee shops will give a coffee and a bite to eat, to a homeless person, without such a scheme being in place. We certainly do! Didn't really want to shout about that as I don't want the rest of you dressing up as you think a homeless person might look. Plenty of independents and chains do the same.

3/ That's what truly brings our community together, those little actions, that we don't need to shout about. I feel sorry that I've have had to mention it here, in explanation to my aversion to the 'suspended' coffee scheme. There doesn't need to be a scheme, as you know most people running coffee shops have a really big heart and sense of community. 

 4/ Do you really think that if a homeless person walks into a coffee shop,  they get turned away, if there is no 'suspended coffee'? I've heard of this idea but it doesn't appeal to me...Gunter and I see it as part of the pleasure of owning a coffee shop that if someone can't afford a coffee, they're homeless, destitute, depressed, we can offer them coffee, water, tea, soup and a little snack to take away.

5/ I really, really wouldn't want my customers to pay for what. I seeas quite a spiritual thing. It's because of our customer's support of us and our business,that we have a responsibility to share that success with others that need help in our society. Being in a train station and near to the job centre, we have a few 'regulars' who are homeless and down on their luck. I've tried to help some further by getting St Mungos involved, in certain cases too....but sometimes....it doesn't work. I feel suspended coffees would go against our ethos as a shop, it's something I just could not do. It would feel dirty to get money from someone and make a profit from someone else's misery. We are very firm about right and wrong in our little shop and that to me just feels so wrong. 

6/ Look at how many people support the idea and would pay for those coffees....they are just the same type of person who, if they owned their own coffee shop, would give a free coffee and nibble to eat! It's human nature. 

7/To set up a scheme like this and get everyone to say 'ah' and get them to pay for coffees that they don't know are ever going to be provided stinks of scam and it's not necessary.

8/ Human nature says that the homeless person will get a cuppa.....and funnily enough, that is what the post is proving. There but for the grace of God, go I. I think most of us think like that and treat others how we would like to be treated.

9/ I was homeless for a while, right down at the bottom of the pile....I was lucky enough to be put into disgustingly horrible temporary accommodation...I know, as many of us know that these people are not scum of the earth, to be sneered at, we know any homeless person could be our brother, our mother, our father our sister our son our daughter, or ourselves. These are vulnerable times and we are all close to the edge....

10/ If you truly want to support these individuals, either ask what coffee they would like, and take it to them,.or make sure you visit your independent coffee store more regularly, in the knowledge that most of them would give out coffees upon request and at discretion to homeless people....and that by ensuring these coffee shops are running at a profit because you love them, they will naturally share back the love to the community without shouting about it! Book an appointment with yourself and 9 friends, to meet in your local indepdent coffee shop, buy them all coffees, introduce them to a great business, help the business to thrive, so they can keep trickling down the love and support that you have given, into their community.

That's sustainable!


What Do You Think?

Please let me know, please join in the debate, what do you feel? Please comment here. Can you convince me otherwise? xx


UPDATE APRIL 5th, 2012


Thanks to The Consumerist for their Blog, all about this Blog, which you can read, here.

At least one of the major coffee chains has been reported by a national paper as joining the Suspended Coffee scheme, I'll let you judge whether they have joined the scheme or not by reading the article for yourself, here. 

The great thing about the Suspended Coffee debate is that it has made the coffee industry, including ourselves look at more ways that we can help homeless people, it is something that we all need to look at very hard indeed.

So, we are very pleased to say that thanks to the Suspended Coffee post that went viral on Facebook, we have pledged to connect with London's only FREE homeless shelter, that is open ALL year round, Shelter From The Storm

We are encouraging you to donate any money that you might have spent on buying a Suspended Coffee to Shelter From The Storm, instead.

It's very easy and you know that the whole amount will be going directly to the cause. Shelter From The Storm tell us,

'We promise that your £2, the price of a cup of coffee, will go directly to providing food and drink to London's homeless.'

Please help them to help our homeless by texting CAFE13£2 to 70070.

Thank you for reading this far. If you have any thoughts about this, please join in the debate and comment below.

Karen. xx


Update April 7th

The article by Boughton's Coffee House, below, is the most balanced article that I have seen about Suspended Coffee so far, it quotes from this very blog post above, as well as having quotes from independent coffee shop owners that have taken on the scheme.

Read the Boughton's Coffee House article about Suspended Coffee, here.

We are looking forward to going to visit Shelter from the Storm, very shortly, to see their work.

Thanks to The Londonist, for also picking up on the Suspended Coffee Story and for referring to our blog, in this article, here.








19 November 2012

#Like #Ladders on #Facebook


Independent businesses need to support each other as much as possible and I believe that here in Enfield, they really do. Most of the people coming to my SHOCK Cash Mobs and pledging to spend a tenner in a local and independent business, are independent business owners themselves! Those very same people have also wholeheartedly joined in with The Ideas Station's 'Like Ladder' generously giving each other support and advocacy, in 'Liking' each others pages. In fact it was local award-winning hairdresser James Whittaker, that suggested doing a 'Like Ladder' in the group, in the first place. Thank you James!

What is a 'Like Ladder'?


A 'Like Ladder' is done on Facebook, usually in a Facebook Group, where people post the link to their Facebook Page, then underneath that, someone else posts the link to their page. If they post a link to their page, they have to go back to the ladder and then 'Like' everyone else's pages that have been posted. Everyone gets more likes for their pages, thus increasing their chance of friends of friends of others seeing page activity and then also choosing to like that page. Of course this is all made even more effective when, if you have 'Liked' someone's page, you also comment on the posts on the page and 'like' some comments too.

You can propel this all up another level by, after liking a page as yourself, click on the settings icon to the right and chose 'Add to my page's favourites'. If both the pages have done this to each other, this is a great way of cross-promoting. By mentioning the other page, on your page, your post is seen on the other page! Does that sound complicated? Yes, it does, doesn't it but it's so easy when you actually do it and see what happens.

Make it into an event!

I have found a better way to create a LIKE LADDER is instead of posting it in your group. The problem with posting a like ladder in a group is that people will forever add to it and post conversational comments, that like ladder will then stay as the top post on your group page, as there will be so much activity on it, however the group will look very one dimensional and uninteresting. The way that I have found to combat this is to create a LIKE LADDER event. As you can see here.

Some might argue that 'Liking' another's page, just for a reciprocal like, has no or limited value, however, I would claim that actively 'Liking' another's business page, even if it might not be a product, or service that you have a use for, is an important part of being a player in your local business community. Just as in my shop, I have leaflets up advertising other services, even other shops and businesses that sell similar products to us, I use the online forum to ensure that our business helps other local businesses to promote themselves, as much as they possibly can.

Connect and Be Seen!


There are so many reasons why being connected to and promoting other businesses is a valuable and important part of your business' marketing strategy. The most important one being that you are giving your customer added value, extremely important added value. They begin to see you as a useful resource of information and knowledge, they think of you first when they want to find something out. In fact this is just one of the many reasons why the Independent Shop can survive, even thrive, wedged between Chains and Supermarkets. That local knowledge and those important local connections help to propel you higher up in people's consciousness, not only that but this pattern is mirrored on the internet, in your search engine optimisation and higher search results on Google, for your business.

My advice is, to keep promoting other small, local and independent businesses, as much as you can. This makes sense on several different levels, such as it strengthens the local economy, you make fantastic friends and connections that you might never have had and the feel good factor of sharing the success that your business has with others, feels so good! Sharing your customers with other businesses doesn't, in the long term take business away from you, it might seem counter-intuitive but passing on great local information brings success and prosperity to the area, rather than empty shop fronts and closures. On a personal level you ensure that those quirky local businesses that you love to enjoy too, on your days off, can also thrive!

Join a Like Ladder NOW!


So, the Like Ladder on Facebook, is this ethos, created in an easy to follow online format.If you have an independent business in Enfield, you are welcome to join the Like Ladder event, on the Ideas Station Group, here.

You can learn more tips and tricks about how to make social media work for your business at The Ideas Station with monthly workshops, or one to one training, here.

To make it even easier for you to 'Like' others' pages, I will be updating the list here too, with links to the pages already posted on the Like Ladder so far.

The Ideas Station Like Ladder...

Work your way down the list and like all the pages, then go to here and add your own page.



































17 August 2012

Getting to Google's Page One, on a Shoestring!


Have you ever wondered how small local businesses beat the big corporations hands down, when it comes to getting to the top of the Google Search Engine results?



Well, you can stop wondering and start getting your business up high in the search engine ranks by taking action and implementing some of these tips by Keno, Zumba Instructor and Website Whizz, who successfully got her Zumba website to the number one page on Google, in under 4 weeks!


Over to Keno...
Hello, I'm Keno and I run a web agency, Spiral Web Solutions.know first hand, that getting a website to the first page of a Google search for relevant keywords has been the holy grail and ultimate achievement for website owners, designers and SEO specialists everywhere, that's why I'm going to share with you my Seven Steps to Success!

First - A Bit About Me

Runinng a web agency means I sit on my butt, all day long writing emails, putting designs and proposals together, managing teams and producing websites and oh, writing invoices. Naturally, I get stiff and bored, (Sometimes).



So, when I discovered Zumba in October 2011, I was immediately hooked and by March 2012, I became an instructor, holding my first classes in May 2012, and trying hard not to allow Zumba overtake my Web business.



Starting on a nil marketing budget (gotta fill those classes), I started with my strengths and completed my online profile on Zumba.com. At that time I was building a personal blog, so I decided to host a Zumba webpage in the blog, rather than build a new website. So even though the blog was not finished, I built a web page, here!



Less than 4 weeks later, I was on Google page one.



Here's how you too, can achieve this...


My Seven Steps To Success!

1/Be Clear About Keywords... I was not going to spend too much time on my website, so I simply assumed that anyone searching for a Zumba class would use a local place as a keyword hence my selection of the keywords ‘Zumba Enfield’. 

There is lots of research you can do to identify the most popular keywords and keywords that will work best for you.


2/ Do Regular Updates... 
Any little thought/idea I had, was translated to an article which I published on the Website and shared on facebook. As you can imagine, the words ‘Zumba’ and ‘Enfield’ are mentioned in the articles where relevant.From one page, I now have 6 Zumba pages and over 12 articles written and tagged with related keywords. Google is happy and it's robots can see that I am committed.

3/ Use Meta and Image Alt Tags...
Keywords, description and titles were custom defined for every page, I ensured that these were not only present, but relevant for each page.
I love meta tags, so easily missed, but yet so vital, every image on my website (the Zumba section) is tagged with ‘Zumba enfield’ or other relevant keywords. 4/ Send Emails... created a newsletter using Mailchimp and sent this out weekly to my class attendees and friends, That’s a lot of work, so I now send it out monthly, but it drives traffic to your website and Google likes this.
5/ Get Listing...
From Gumtree to Classfinder, bigdance 2012, to Netmums, I found out that there were a few directories out there that would list your classes, for free and yes, I got my classes listed on all of these with links back to my website where allowed.

6/ Use Facebook...
Facebook has been my main marketing tool. I created a Facebook page and invited all my friends, I not only listed my classes, but included articles on fitness and nutrition that would drive traffic to the website.


7/ Google Analytics...
My number one tip for web effectiveness is understanding what works on your website. Installing Google Analytics (or other measurement software) on your website is a must. I noticed the things that worked and carried on doing them. 


There were a few surprises along the way. I found out that my website had been discovered by people searching with the keywords, 'Zumba playlist uk 2012'. I had written a post about the music I use in class, so my members could go to iTunes and buy the music that they liked, however this led to other people also finding my site!


Is getting a high Google place important? I think so, its free and only takes a little of your time. I am new to the fitness world and still trying to figure out how to fill my classes. I just got leaflets printed and will be trialling a banner as well. There are loads of people out there who will benefit from our classes and we just have to let them know we exist!!
All the best with your marketing!
A must mention is the Enfield Fit Facebook Group, which is a great initiative and thanks again to everyone for your posts, positivity and networking . . . . . . .
Much love,
Keno!

*************************************************** Thanks so much Keno, for generously allowing me to share this fabulous article from the document that you originally created for the members of Enfield's Fit, the Facebook Group promoting fitness and well-being in Enfield. Join Enfield's Fit, here. Karen, xxx